Tonka Toons Cancellation Policy
At Tonka Toons, we understand that plans can change. Our cancellation policy is designed to be fair to both our guests and our business.
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Cancellations by Guests
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30 Days or More Before Tour Date: Full refund of the deposit.
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14 to 29 Days Before Tour Date: 50% refund of the deposit.
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Less Than 14 Days Before Tour Date: Deposit is non-refundable.
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Rescheduling
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More Than 14 Days Before Tour Date: You may reschedule your tour without any additional charges, subject to availability.
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Less Than 14 Days Before Tour Date: Rescheduling is subject to a fee of $50.
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Cancellations by Tonka Toons
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In the unlikely event that we need to cancel your tour due to severe weather or unforeseen circumstances, you will have the option to reschedule or receive a full refund.
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No-Show Policy
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If you do not show up for your scheduled tour and have not contacted us to cancel or reschedule, the full amount will be charged.
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Contact Us
If you need to cancel or reschedule your tour, please contact us as soon as possible at info@tonkatoonsrental.com or 763-226-4615. Leave a voicemail if your call is not answered.